The global business market is in a state of continuous movement, with companies looking for suitable ways to reduce escalating costs. Outsourcing has therefore proven to be an effective and efficient way to curb costs associated with staff and billable time and therefore simultaneously ensuring that companies maintain an efficient service standard.

Numerous companies now do much to determine if and under what conditions they may successfully deploy a BPO and LPO model to meet its legal and business needs consistent with its overall strategic goals and objectives.